At GLENTIK, we strive to deliver your favourite imitation jewellery in the fastest and safest way possible. Below are the details of our shipping process:
1. Order Processing Time:
• All orders are processed within 24 to 48 hours (excluding Sundays and public holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates:
• Standard Shipping: We offer flat-rate shipping of ₹[Apna Amount Likhein, e.g., 50] across India.
• Free Shipping: We offer Free Shipping on all orders above ₹[Apna Amount Likhein, e.g., 999].
• Estimated Delivery Time: Orders usually take 5-7 business days to arrive at your destination after dispatch.
3. Order Tracking:
• When your order has shipped, you will receive an email/SMS notification from us which will include a tracking number you can use to check its status.
• Please allow 24 hours for the tracking information to become available.
4. Shipping Partners:
• We partner with reliable courier services like Delhivery, BlueDart, and Ecom Express to ensure your jewellery reaches you safely.
5. Delivery Issues:
• If you haven’t received your order within 7-8 days of receiving your shipping confirmation email, please contact us at glentikhelpdesk@gmail.com with your name and order number, and we will look into it for you.
6. Damaged Shipments:
• In the unlikely event that your jewellery arrives damaged, please take a photo/video of the package and the item and contact us immediately via WhatsApp at +91-9119140513.